Get to Know Our Data Recipients

Hakio is a B2B forecasting and planning platform built specifically for fashion and retail brands.

Our platform processes structured commercial and operational data — including products, inventory, sales, production, and forecasting datasets. We do not process consumer-level end-customer data.

To operate the platform securely, reliably, and at scale, Hakio works with a limited number of carefully selected infrastructure and technology providers. These partners support hosting, authentication, communication, analytics, and AI-assisted features.

All providers are subject to GDPR-compliant data processing agreements and security standards. Customer data is hosted within the European Union (Google Cloud, Frankfurt). Certain AI-assisted features rely on Anthropic, which may process data outside the EU under appropriate safeguards, including Standard Contractual Clauses and, where applicable, the EU–US Data Privacy Framework.

Infrastructure & Sub-Processors
Google Cloud Platform
Sub-Processor
Cloud hosting, storage, compute, managed databases, backups
EU (Frankfurt)
Application data, logs, user account data
Auth0
Sub-Processor
Identity & access management
EU
User names, email addresses, authentication metadata
Intercom
Sub-Processor
Customer support & messaging
EU
User names, email addresses, communication history
Amplitude
Sub-Processor
Product analytics & monitoring
EU
User identifiers, usage metadata
Anthropic
Sub-Processor
AI-assisted features ("Haki")
US
(SCCs / DPF) Commercial/operational data; user prompts
Data Scope

Hakio primarily processes:
- Product data
- Inventory data
- Sales data

Limited personal data processed:
-
Business user name
- Work email address
- Authentication metadata
- Support communication records

Hakio does not process consumer-level end-customer data.

Governance & Compliance

- EU data residency
- Restricted access controls and authentication policies
- Continuous monitoring of infrastructure providers

Contact

For further information regarding our data processors or security framework, please contact: support@hakio.com